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Language Access Services

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Language Access Services

The goal of Governor Cuomo’s Executive Order 26, “Statewide Language Access Policy,” is to ensure all NYS residents are able to access state services. If you have concerns regarding the language access services you received from this agency, please use the forms below to file a complaint or to waive free interpretation services.




English

New York State’s policy is to provide language access to public services and programs. If you feel that we have not provided you with adequate interpretation services or have denied you an available translated document, please ask for our complaint form to give us your feedback.

  • Language Access Complaint Form (Word) (PDF)
  • Waiver of Right to Free Oral Interpretation Services (English Only) (Word) (PDF)
  • Accessibility of Web-Based Information & Applications Compliance Reporting (English Only) (PDF)

Please call us at 518-408-6487 for free language assistance services.


中文

紐約州政策要求提供公共服務和計畫的語言協助。如認為我們未為您提供充分的口譯服務,或拒絕為您提供現有可用翻譯文件,請索取投訴表,向我們表達反饋意見。

  • Language Access Complaint Form (Word) (PDF)
  • Waiver of Right to Free Oral Interpretation Services (English Only) (Word) (PDF)
  • Accessibility of Web-Based Information & Applications Compliance Reporting Policy (Chinese) (Word) (PDF)

請給我們打電話,號碼: 518-408-6487,要求免費的語言協助服務。


Kreyòl Ayisyen

Règleman Eta New York se pou bay aksè nan lang nan sèvis ak pwogram piblik yo. Si ou panse nou pa t ba ou sèvis entèpretasyon konvnab oswa si nou te ba ou refi pou yon dokiman tradui ki disponib, tanpri mande fòm plent nou an pou ban nou remak ou.

  • Language Access Complaint Form (Word) (PDF)
  • Waiver of Right to Free Oral Interpretation Services (English Only) (Word) (PDF)
  • Accessibility of Web-Based Information & Applications Compliance Reporting Policy (Haitian Creole) (Word) (PDF)

Tanpri rele nou nan 518-408-6487 pou jwenn sèvis èd gratis nan lang.


Italiano

La politica di Stato di New York offre assistenza linguistica nei servizi e programmi pubblici. Se si ritiene di non avere ricevuto un servizio di interpretariato adeguato o se è stata rifiutata la traduzione di un documento, è possibile richiedere il nostro modulo di reclamo per comunicare il proprio feedback.

  • Language Access Complaint Form (Word) (PDF)
  • Waiver of Right to Free Oral Interpretation Services (English Only) (Word) (PDF)
  • Accessibility of Web-Based Information & Applications Compliance Reporting Policy (Italian) (Word) (PDF)

Chiamare il 518-408-6487 per assistenza linguistica gratuita.


한국어

뉴욕주의 정책은 공공서비스와 프로그램들을 접근하는 언어를 제공하는 것 입니다. 만일 여러분께서 우리가 적절한 통역서비스 제공하지 않았거나 유효한 번역서류를 거부했다고 생각되시면, 귀하의 피드백을 주실 불만신고 양식을 요청하시기 바랍니다.

  • Language Access Complaint Form (Word) (PDF)
  • Waiver of Right to Free Oral Interpretation Services (English Only) (Word) (PDF)
  • Accessibility of Web-Based Information & Applications Compliance Reporting Policy (Korean) (Word) (PDF)

전화 518-408-6487 로 무료 언어 지원 서비스를 요청하십시오.


Русский

Руководящим принципом администрации штата Нью-Йорк является предоставление услуг языкового доступа к общественным службам и программам. Если вам кажется, что вам не предоставили надлежащие переводческие услуги или что вам отказали в доступе к тому или иному переведенному документу, попросите, пожалуйста, бланк жалобы и поделитесь с нами своим мнением об этом.

  • Language Access Complaint Form (Word) (PDF)
  • Waiver of Right to Free Oral Interpretation Services (English Only) (Word) (PDF)
  • Accessibility of Web-Based Information & Applications Compliance Reporting Policy (Russian) (Word) (PDF)

Чтобы получить бесплатные переводческие услуги, позвоните, пожалуйста, по следующему номеру: 518-408-6487


Español

La política del Estado de Nueva York incluye proveer servicios lingüísticos en la prestación de servicios y programas públicos. Si usted cree que no se le ha brindado un servicio adecuado de interpretación o que se le ha negado un documento disponible en versión traducida, por favor solicite un formulario de queja y háganos saber su experiencia.

  • Language Access Complaint Form (Word) (PDF)
  • Waiver of Right to Free Oral Interpretation Services (English Only) (Word) (PDF)
  • Accessibility of Web-Based Information & Applications Compliance Reporting Policy (Spanish) (Word) (PDF)

Llámenos al 518-408-6487 si necesita ayuda gratis en su idioma.


If you have questions, concerns, comments or complaints about ITS’s Language Access services
please email LanguageAccessCompliance@cio.ny.gov.