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PUBLIC AND NYS EMPLOYEE
NY.gov ID Account Assistance
An NY.gov ID is a username and password that enables you to securely access the services New York State agencies offer online. There are three types of Ny.gov ID's: Personal IDs, Government Employee IDs, and Business IDs. For more information on the NY.gov initiative, as well as resources and login assistance visit our Help Center page.

ITS is exceeding customer expectations and setting new standards for excellence

Take Another Look at ITS

ITS is protecting New York State from cyberattacks. Leading a once-in-a-generation digital transformation to better serve New Yorkers. Charting the next phase of Artificial Intelligence, safely and responsibly. Now, ITS is being praised for ensuring New York’s quick recovery from a Global IT outage, getting systems and services back online within 24 hours and helping state employees get back to work. If you’ve missed any of these accomplishments, IT’S time to take another look at the NEW Office of Information Technology Services. 

Providing New York State agencies with the technology tools they need
We Make IT Happen
Providing Technology Services for More Than a Decade

The New York State Office of Information Technology Services (ITS) is dedicated to helping state government work more efficiently and effectively, delivering services in a more modern and secure way, improving the customer experience and enhancing interactions with all New York State residents, while achieving operational excellence, ensuring reliability and establishing trust with millions of New Yorkers. At ITS, the future is now. Our agency provides support 24 hours a day, seven days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State agencies. 

Providing State-of-the-Art Cybersecurity and Technology Resources

ITS is on the forefront of analyzing and implementing new technology safely and efficiently, including robust risk-assessment and best practices. The ITS Chief Information Security Office (CISO) protects the state government's cybersecurity infrastructure and provides statewide coordination of policies, standards, and programs relating to cybersecurity. 

Unleash your Creativity, Maximize your Potential, Secure your Future
ITS Careers

ITS offers technical and nontechnical career opportunities, including paid internships, entry-level and senior-level placements, project-based positions and more. Benefits include a competitive pay scale, generous leave policies, remote work schedule options, retirement options, a choice of comprehensive medical plans for you and your family, and professional development opportunities. Apply today and launch a fulfilling career in public service.
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