About Us


We Make IT Happen

The NYS Office of Information Technology Services (ITS) was established in 2012 and is the largest consolidated IT organization in America. At ITS, we deliver modern technology solutions that connect NYS agencies, entities, commissions and local governments with millions of New Yorkers. 

Cybersecurity

Our skilled cyber professionals protect the state’s systems and data from intrusion and attack, provide cyber incident response assistance, distribute real-time advisories and alerts, provide managed security services, and deliver comprehensive cybersecurity awareness training for state and local employees. Through the establishment and expansion of the highly successful Joint Security Operations Center (JSOC), ITS is now safeguarding 450,000 endpoints, 4,600 applications, and billions of sensitive records; we have quickly made New York a national leader on cybersecurity.

Digital Experience  

We have enhanced the customer experience by creating simple, seamless and improved digital services, which are easily accessed by New Yorkers from every region. At ITS, we are guiding the State’s next phase of artificial intelligence (AI) and helping agencies strengthen their operations, increase productivity and get more done for New York.

Leading in Efficiency

We proudly stand by the quality of our products and services, and we collaborate with suppliers to boost our offerings even more. We leverage data to drive informed decision making that helps government operate better for hardworking people, saving taxpayer money in the process.

Transformational Talent

Our talented ITS employees are leaders, innovators and drivers of positive change who have won countless state and national awards. We believe technology is transformational, and we will never stop striving to do better, be better and improve the way we operate.

ITS is an Agency on the Rise

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Video: ITS A New York Agency on the Rise

Who is ITS?

ITS employs more than 3,500 professionals, and these professionals serve 130,000 employees in more than 50 agencies that provide critical services to New Yorkers. 

Meet the leaders and talented employees that direct the operations of ITS and help “Make IT Happen” for New York State.


Strategic Goals

How is ITS achieving operational excellence? What are the major areas of focus for an agency on the rise? Learn more about the key pillars supporting the mission and vision of ITS.

 

learn more about our strategic goals


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