Webex: Best Practices
Stay Productive from Anywhere
- Find a workspace that's comfortable and productive
- Connect face-to-face using Webex
- Mute your microphone in meetings until you are ready to contribute
- Use a headset to reduce distractions
- If enabled, turn your video on
If you have bandwidth constraints, join the meeting on your laptop and join audio from your phone instead.
Strain on regional Internet service providers and Public Switched Telephone Network (PSTN) outages or service degradations may impact your Webex meeting experience.
Make it Personal
Your Personal Meeting Room (PMR) is like your virtual office, the door is always open for collaboration with your colleagues - join in the click of a button from your Webex desktop app. The address stays the same - making it easy for you to share the link with others. Think of the Webex Personal Room as always available, you don't have to book it, and you always know where to find it.
Webex Collaboration Meeting Room (CMR): Meet Your Way
Collaboration Meeting Rooms (CMR) allows anyone using the NYS Webex (MeetNY) service to enjoy consistent video collaboration experiences from mobile, desktop, or room systems, with services and solutions that can be used at home or in the office. Users can meet any way they want, instantly, or by scheduling a meeting. Or they can invite others to meet in their own, personalized virtual meeting environment. Whether you are meeting one to one, with a team, or with hundreds of people, CMR can scale to your needs.
Why WebEx Collaboration Meeting Room (CMR)
- Simple: Intuitive controls allow you to create, launch, and join meetings easily
- Proven: Take advantage of industry-leading video and web conferencing
- Scalable: Superior scale can enable over 500 participants to join a single meeting
- Global: Enjoy global reach with consistent quality
Join a Meeting from a Video Conferencing System
Whether you use Cisco Systems, Polycom, or other SIP or H.323 based video conferencing systems, you can easily connect to a Webex meeting. See this Collaboration Meeting Room (CMR) User Guide for more information.
Transition of Host Accounts to Webex for Government
To ensure the security of New York State’s teleconferencing software and communications, ITS will migrate all HOST accounts to Webex for Government accounts in targeted groups by October 4, 2024. Webex hosts will receive advance notification and a reminder of this migration by email in advance.
This migration to a Webex for Government host account will require that host accounts with recorded meetings, transcriptions and future or recurring meetings take action in advance of this migration to save their files and to modify Webex meetings occurring after the migration date.
Information Regarding Recorded Meetings and Transcriptions
Hosts who have recorded or transcribed and saved earlier Webex meetings must take action to save these files in advance of their migration date. Complete instructions to save these recordings and transcriptions can be found in the Webex Government Account User Guide.
Recreating Future Webex Meetings
Hosts are asked to modify Webex meetings occurring after the migration date using their Webex for Government account. While hosts and invited guests may be able to access MeetNY Webex account meetings, hosts will not be able to host Webex meetings occurring after the migration date using the old, MeetNY Webex account.