Enterprise eDiscovery Services

The Division of Legal Technology Services (DLT) provides a wide variety of support services and guidance to agencies to help them comply with the preservation obligations of electronically stored information, including managing account access, using O365 tools, forensics analysis and RelativityOne.

Services include, but are not limited to:

• Email Account Access Services
  • Delegate Access: DLT can provide delegate access to an employee’s data, upon request with agency General Counsel approval.
  • Deprovisioning:  DLT maintains a policy for the standardized process for proper sanitization of email and home drive data upon User separation. DLT works with agency counsel to meet data preservation requirements in conjunction with employee separation.
  • eDiscovery Support Services
    • Microsoft Purview Access, Training, and Support: training and guidance on using Microsoft’s eDiscovery product.
    • LHCOs: provide access to Microsoft Purview to agency designated Legal Hold Compliance Officers with agency General Counsel approval.
• Non-Email ESI Services
  • Requests for Non-Email ESI: DLT manages client agency requests for non-email ESI from workstations, network drives, collaborative drives, SharePoint sites, phone logs, Webex and internet usage reports.
  • Legal Preservation Obligations: DLT advises on and manages eDiscovery and preservation implications regarding PC reimaging, refreshes and more.
  • Targeted Collections: DLT can perform targeted collections following the industry standard EDRM.NET guidelines to preserve relevant data.
  • Workstation Reports: DLT can provide a list of the workstations that an employee has logged into, as well as the volume of user-created data. 
  • Data Topographies: DLT can provide a list of the network server folder locations from which the user can read/write files.
  • VDI Profile collection: If a user is using a Virtual Desktop (VDI), DLT can likely locate data on the data on network servers in either their home drive or their roaming profile.
  • Litigation Matter Folders: DLT works with agency Counsel to create a system for storing case-related data that allows for life cycle management.
  • Forensic Imaging: The DLT Forensic Imaging Unit can provide a forensic image of equipment for data preservation.
• Miscellaneous Services
  • Emergency Offboarding: DLT offboards users from agencies when there is a potential risk to the agency if all access is not immediately disabled.
  • Mobile Device Management: DLT can identify if a State employee has been provided with a mobile device and provide such data to agencies.
  • Non-Mobile Device Lookup: DLT can provide non-mobile telephone call detail records.
  • Data Migration Projects: DLT confirms migrations are compliant with data preservation requirements and eDiscovery obligations.
  • Litigation Support: DLT can aid client agency litigation teams, including recommendations for search terms, draft answers, affidavits and other responses related to eDiscovery efforts. DLT can also:
    • Provide staff for arbitrations or depositions.
    • Assist with the transfer of large data pulls for discovery production.
    • Provide guidance on additional matters, including legal holds and referrals to relevant policies.

Service Rates include, but are not limited to: 

• RelativityOne
  • RelativityOne is an eDiscovery cloud tool that can ingest both structured and unstructured data sets, as well as efficiently produce large amounts of data.
  • RelativityOne is a full spectrum eDiscovery Reference Model (EDRM) solution that offers functions such as:
    • Streamlined document coding, with quality control measures in your productions to avoid conflicts such as privilege and confidentiality.
    • Automated redaction capabilities.
  • RelativityOne can aid attorneys when building their case timeline, outline witness testimony and assign documents to witnesses.
  • Access: DLT can setup workspaces in RelativityOne and provide access with appropriate client agency approval.
  • Training and support: DLT provides training and support in order to properly use the platform. 

View ITS service rates.