IT'S a Tech Podcast

Michele Jones, the Deputy Commissioner for Technology for Agriculture & Markets, talks about the development and launch of the Beekeeper Program.

Ethan Ligon and Michele Bruno of the Human-Centered Design team explain how building accessibility into online resources makes customer experience better for everyone. 

Chief Customer Experience Officer Tonya Webster talks about how the valuable partnership between her Office and ITS is driving the CX revolution in New York State.

Hear from DCT Andrea Rohan how the launch of the DRIVES application will make the DMV experience even better for all New Yorkers.

ITS Director of Procurement Services David Burmaster explains how procurement affects our agency’s mission and vision, including best practices for doing business with ITS.

New York State’s new Chief AI Officer, Dr. Eleonore Fournier-Tombs, gives listeners an overview of what is in store for the future of NYS as the scope and capabilities of AI continue to evolve.

CIO Dru Rai discusses how these changes have shaped New York’s future, as well as how this agency on the rise makes government work better for all New Yorkers.

On the last season one episode of IT’S a Tech Podcast, we revisit some of our favorite moments from the first eleven episodes! 

Director of Training Ariel Shatsoff & Training Specialist Heather Cook talk about the importance of training, as well as how the ITS Mentorship Program helps ITS prepare its workforce for the future. 

Learn the origin story of, and future plans for, the New York Business Express, a central hub for businesses to open and operate in New York State.