Managed Network Services

ITS can provide your organization with a complete suite of PC, local and wide area network (LAN/WAN) services.  You'll work with an experienced team who are the recipients of the Center for Digital Government's Best of New York award for "Best Practice in IT Infrastructure Management."

Our experience in maintaining large critical and complex networks with the depth of skilled staff ensures your desktop and networking needs are met.  This allows your IT staff to focus on other tasks critical to your organization.

Customer Desktop Management

Customer client networking offers customized management of your network by providing centralized services for safe and secure connections to the NYeNet, ITS Statewide Data Centers, Internet Services, and other agencies and vendors.

Services include:

  • Network design
  • Hardware installation
  • Dynamic Host Configuration Protocol (DHCP)
  • Domain Name Services (DNS)
  • Active Directory
  • Virtual Private Network Services (VPN)
  • 24x7x365 Support


An innovative solution that allows you to setup multiple workstations configured the same way through high speed workstation imaging

Workstation Management

ITS offers a multi-faceted approach to help you tighten control over hardware and software procurement and asset management.  Automated Configurated management tools allow customers to subscribe groups of workstations to particular software packages, generate reports on asset inventory, and deploy or redeploy workstation software seamlessly.

ITS can establish temporary "offices" to provide critical human services and disaster assistance.

Internet Access

ITS provides all required infrastructure and licensing for proxy service, malware scanning, and content filtering (website blocking and/or restricting) to provide safe and secure Internet access.

In addition, our expert Internet Access Management team will work with you to enforce Internet usage policies based on your organizational needs.

Virtual Private Network (VPN)

ITS can provide secure remote network access using the public Internet.

OneNetNYS provides a central gateway consisting of two high speed circuits used to improve access to state agency applications on the NYeNet from county and municipal networks.

ITS's OneNetNYS NYeNet customers streamline the way that applications are delivered to a diverse group of consumers. It employs high speed circuits, firewalls, VPN tunnels, Intrusion Prevention Sensors and more to provide efficient and secure access to your applications.