To report a trouble, please call your Agency's local service desk.
Looking for information on who to contact for specific services? Check the list below:
| Title | Name | Telephone | |
|---|---|---|---|
| Manager of Voice Operations | John Rotondaro | [email protected] | 518-473-5301 |
| Statewide Call Center Services | Patti Catroppa | [email protected] | 518-402-5808 |
| Manager of Network Design & Operations / Cabling Infrastructure | Al Macey | [email protected] | 518-486-4977 |