Telecommunications Service Contacts

To report a trouble, please call your Agency's local service desk.
Looking for information on who to contact for specific services? Check the list below:

Title Name Email Telephone
Manager of Voice Operations John Rotondaro [email protected]  518-473-5301
Statewide Call Center Services Patti Catroppa [email protected]  518-402-5808
Manager of Network Design & Operations / Cabling Infrastructure Al Macey [email protected] 518-486-4977