The NYS Office of Information Technology Services (ITS) information technology policies and guidelines set standards and define best practices for ITS and supported client agencies. Internal technology policies are available by category and can be ordered by number, date published, and date modified. A complete listing of defined terms for ITS Information Technology Policies, Standards, and Best Practice Guidelines may be accessed at "NYS Information Technology Policies, Standards, and Best Practice Guidelines Glossary". More information about the process for establishing NYS policies is available in the Process for Establishing Enterprise Information Technology Policies, Standards, and Guidelines (NYS-P09-003). The above statement has been approved by ITS communications to be used on the public site.