Webex Account Set Up

Here are links to helpful resources to assist with the most common Webex questions:


Common Questions and Troubleshooting

Common Questions

What is the maximum number of people I can have in one meeting?

Up to 1000 participants may be able to join any Webex center meeting (Meeting or Training). The participant total includes the host, note taker, and closed captions. Note: 5,000 attendees are supported in Webex Webinar. 

I scheduled my meeting for 1 hour; will it end automatically when the hour is up?

No. The meeting will continue until it is ended by you or an alternate host. Participants can leave the meeting at any time, however.  A tone will sound, and a participant's name will be added to the list of meeting attendees when a participant enters a meeting.  A similar tone will sound, and a Participant's name will disappear from the attendees list when a participant exits a meeting.

Troubleshooting

No attendees have joined your meeting

Verify the invitation contains the correct URL and verify your time zone is correct.  Once verified, contact attendees to rule out other technical issues.

You attempted to log into your host account, but received a Windows Security Prompt

If you receive a Windows Security pop-up, it should show your work email address. Follow these steps:

Enter your logon password.  (Same password you use to logon to your work computer.)

If your work email does not appear in the first line, click the Use Another Account button.

Click OK.